FAQ

ZADA DESIGN is a collection made from mostly hand printed fabrics, so the colors may at times vary slightly because of the hand made aspect. It is best to wash all our garments in cold water separately for the first few washes as occasionally some excess dye may appear in the water.
The fabric we use is produced in Indonesia and is 100% Rayon, which is a very cool natural fiber derived from the tree pulp of plantation trees. Also being more durable than Cotton Fabrics and more sustainable in it's production.

ZADA BAMBOO is a collection made from Bamboo 90%/Spandex 10%, this fabric is very soft to wear and is known for its antibacterial properties. And it is more sustainable in it's production and plantations than cotton tree plantations and tree plantations for cellulose fibres/tree pulp production for fibres like Rayon.
It is recommended to wash it gently in cold water to extend it's life, but it has been proven that Bamboo is more durable than Rayon and Cottons.

SIZE CHART

ORIGIN
All our products and materials are sourced and produced in Indonesia.

SHIPPING
Zada Design & Zada Bamboo will ship goods ordered as soon as the Purchasers order is received. Shipping by Local Post Nationally and Express Post Internationally. Ordered goods should be received within 5-14 working days, depending on the Purchasers destination.

DUTIES & IMPORT TAX'S
Zada Design & Zada Bamboo cannot be held responsible for any Import duties, fee's or tax's which may be applied in the destination country of the Purchaser.

RETURNS
Zada Design & Zada Bamboo endeavor to provide exactly what is ordered and we produce all our products to the highest standards. We only except returns if there is a fault in the garment that is of our Production teams fault or what is ordered is not received as per order and the Garment has not been worn.

Returns can only be approved by way of our Contact Us Form.
Once Management has approved the Purchasers Return Request the returned item must be received within 10-14 working days from the date of approval.

Return freight is not covered by our Company, unless special circumstances occur and are approved by Management.

If a Return is approved a credit will be paid to the Purchasers credit card or payment type once the return has been received and is as per approved return request.

We hope that our customers do not need to make any returns, we recommend you choose wisely and we will also make sure that you will receive our product in the best possible condition.